Technology Support Specialist Intern

Job ID: 4d31fe762b3d6c5f

Location: Blue Springs, MO, US

Description:

JobID: 920

**Position Type:**

Technology/Technology Specialist

**Date Posted:**

9/3/2024

**Location:**

Gale T Bartow Administration Office

**Part Time Technology Support Specialist Intern**

**Job Summary**

The job of Intern Technology Support Specialist is for the purpose/s of providing support to the educational process with specific responsibilities for supporting technology needs to enhance the learning environment; providing technical support to staff and providing technical support for both virtual and in-person students.+ This job reports to the Director of Technology.
+ This is a part time internship (19.75 hours per week) non-benefits eligible position.
+ This is an hourly job at $16.50 per hour.

**Essential Functions**
+ Assist virtual students with technology needs by returning messages left by students or parents on the district help line regarding technology issues on both Microsoft devices and Apple iPads.
+ Assist in-person students and staff with issues related to their student or staff device.
+ Installs computer hardware, peripherals, and application software for the purpose of maintaining and updating overall site operations (classrooms, library, theaters, computer labs, etc.).
+ Maintains electronic documents, files, and records (e.g. preventive maintenance, inspections, repair logs, etc.) for the purpose of documenting activities, conveying information, device exchanges, and/or providing an up-to-date reference and audit trail.
+ Maintain inventory, manage student device repairs, and work with appropriate building staff concerning student device fees or obligations.
+ Repairs computers, peripherals, and electronic equipment (e.g. television systems, projectors, video cameras/recorders, electronic controllers, theater systems, etc.) for the purpose of maintaining equipment in a safe and functional operating condition.
+ Responds to a variety of questions from site staff, parents, and students for the purpose of providing information, guidance, or referral.
+ Utilizes a work ticketing system for the purpose of receiving work orders from staff, for communicating progress at task completion, and closing tickets.

**Other Functions**
+ Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

**Job Requirements: Minimum Qualifications**

Skills, Knowledge, and Abilities

SKILLS are required to perform multiple, technical tasks with a need to routinely upgrade skills to meet changing job conditions. Specific skill-based competencies required to satisfactorily perform the functions of the job include: utilizing diagnostic and application software; adhering to safety practices; and maintaining accurate records.

KNOWLEDGE is required to perform basic math, including calculations using fractions, precents, and/or ratios; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge-based competencies required to satisfactorily perform the functions of the job include: electronics analysis; multi-platform operating systems and personal computers; appropriate system security; associated peripheral equipment; and troubleshooting methodologies.

ABILITY is required to schedule activities, meetings, and/or events; gather, collate, and/or classify data; and consider a variety of factors when using equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined but different processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with a variety of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to analyze issues and create action plans. Problem solving with data requires independent interpretation of guidelines; and problem solving with equipment is significant. Specific ability-based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints.

**Responsibility**

Responsibilities include: working under limited supervision following standardized practices and/or methods; leading, guiding, and/or coordinating others; operating within a defined budget. Utilization of resources from other work units is often required to perform the job's functions. There is a continual opportunity to impact the organization’s services.

**Work Environment**

The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling, significant stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Generally, the job requires 20% sitting, 40% walking, and 40% standing. The job is performed under conditions with exposure to risk of injury and/or illness and in a clean atmosphere.

Experience: Job related experience is required.

Education: High school diploma or equivalent.

Equivalency:

**Background Check**

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to the Blue Springs School District. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

**Equal Opportunity Employer**
Required Testing None

Certifications and Licenses None

Continuing Education Training None

Clearances Criminal Background Check, Family Care Safety Registry

FLSA Status Non Exempt

Salary Grade Part Time hourly $16.50

Remote: False

Min Salary: 0

Max Salary: 0

Salary Frequency: hourly

Posted Date: 2024-09-03

URL: https://www.indeed.com/viewjob?jk=4d31fe762b3d6c5f

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