Help Desk Production Support
KWS Pvt. Ltd
Job ID: 9d51f80c2334c33f
Location: Columbus, OH, US
Description:
Job Title : Help Desk Production Support
Location: Columbus, OH (Onsite)
Mode: Contract
Rate: $27-30/hr on W2 Without benefits
Job Description :
Job responsibilities
* Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm
* Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure
Required qualifications, capabilities, and skills
* 2+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services
* Knowledge of applications or infrastructure in a large-scale technology environment on premises or public cloud
* Exposure to observability and monitoring tools and techniques
* Familiarity with processes in scope of the Information Technology Infrastructure Library (ITIL) framework
Preferred qualifications, capabilities, and skills
* Knowledge
Job Type: Contract
Pay: $27.00 - $29.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* 8 hour shift
Experience:
* Help desk Support: 5 years (Required)
* Software troubleshooting: 3 years (Required)
Location:
* Columbus, OH 43085 (Required)
Work Location: In person
Remote: False
Min Salary: 27
Max Salary: 29
Salary Frequency: hourly
Posted Date: 2024-09-05
URL: https://www.indeed.com/viewjob?jk=9d51f80c2334c33f
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